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FAQs

 If you have any questions, please do not hesitate to contact us either by telephone on 01948 831057; our main office hours are from 09:00 - 17:00hrs Monday to Friday. Out of hours, do leave a message with your name and telephone number, including dialling code and someone will get back to you as soon as possible. Alternatively, please email us via: enquiries@novanutri.co.uk


Questions On The Benefits Of Using NHSteps Menopause

1.  How soon after starting will I see anything positive?

We have seen people getting results as soon as a couple of days after starting, however most of our first time users have reported noticing improvements by the end of the second week. Sometimes, it's something as simple as "feeling more your old self";  you may find it helpful to keep a note of how things are going whilst you are getting started.

The key to getting benefits is to ensure you are consuming the right number of capsules for you as an individual. If you are a first time user and feel that you haven't really seen any benefits by the end of the second week, please contact us either by email or by telephone on +44 (0)1948 831057; our main office hours are from 9:00 - 18:00hrs Monday to Friday. Out of hours, do leave a message with your name and telephone number, including dialling code and someone will get back to you as soon as possible. Quite often, something as simple as taking the capsules with another supplement may block it from working as well as it should.

You have invested in buying our product and we are here to support you to maximise your chances of finding success.

  2.  What are the other positive effects of NHSteps menopause?

Data from trials conducted both via a Cheshire based newsgroup and by independent hospitals have identified many benefits, the most common being increased energy, improved sleep, improved emotional wellbeing and significant improvement in skin tone and texture, particularly on the face.

  3.  I started taking NHSteps menopause 2 months and now I'm feeling great, can I stop taking it now?

By all means, experiment by stopping your intake. However, from our experience, nearly all women find that once they stop taking the capsules, the benefits stop and they are soon back to where they were before they started.

Don't forget that once you have got started, you do not need to take the capsules every single day of the week. It is worth experimenting to see what suits you; an erratic approach seems to fit best with the majority of our users. It may sound strange, but you will know when you need more and equally, when you feel good, kick back and take less. If you want to have a chat about this, please get in touch.

  4.  How many capsules should I take a day?

Consume according to need, as shown below. Please stay on the recommended Start up intake until you feel benefits have fully kicked in. At this point, reduce to the Maintenance; if you have been on 3 capsules daily, please reduce down slowly  by dropping to 2 capsules for 4 or 5 days, then drop down to 1 to see if that is enough to maintain benefits. You may find that you need to add a second capsule from time to time for a few days.

We are available to discuss individual needs on a one-to-one basis; please contact us via email at yvette@novanutri.co.uk to request a call back, providing us with a telephone number and preferred time for the call.

PERI MENOPAUSE (Periods no more than 3 months apart)

START UP

MAINTENANCE

1 capsule/day

1 capsule every 2 or 3 days

PERI MENOPAUSE (Periods 3-5 months apart)

START UP

MAINTENANCE

2 capsules/day *

1 capsule every other day**

*We suggest taking 1 capsule in the morning and the second in the evening

** Depending upon your lifestyle, you may find that you need to take more capsules during weekdays when things are hectic.

PERI MENOPAUSE (Periods 6 months or more apart) / POST MENOPAUSE / HYSTERECTOMY

START UP

MAINTENANCE

3 capsules/day*

1 capsule daily**

*You can space the capsules out over the day, but a lot of women tend to take 2 together in the morning and then follow up with the third in the evening.

**You can always increase if needed and have a day off here and there. Don’t worry if you’ve gone away and forgotten to pack your capsules – you can always top up when you get back.

If you have just had surgery, please wait until you have had your 6 week check up with your consultant before starting with our capsules. Medical packs are available for your medical professional and can be requested via email at : enquiries@novanutri.co.uk

If you are coming off HRT, we normally recommend waiting for a couple of weeks before starting our capsules, this to reduce any chance of interaction which may cause nausea and/or headaches.

Your GP may suggest starting with a low intake of the capsules once you have reached a certain point in coming off HRT.

Please adjust your intake of NHSteps menopause according to your diet and wellbeing. Caffeine (also found in teas and certain energy drinks), alcohol and some over the counter medications can reduce the effectiveness, so please avoid taking our capsules for an hour before / after any of these. Remember that you don’t have to give up cups of tea or coffee, just work around them

Vegetarian customers will tend to need about 30% less than average due to the other phytoestrogens that they routinely consume in their diet.
 
Once you have been taking NHSteps menopause for a few weeks and the benefits have kicked in, you should be able to reduce the start-up intake (please see next question). As a result, most post menopause women find that the 60 capsule bottle will last anywhere from one and a half to two months (£ Sterling: 48p to 64p/day. Costs for peri-menopause women will more than likely be less as their intake will be lower (Average daily cost: £ Sterling: 24p – 48p).

  5.  I've been taking NHSteps menopause for over three weeks now, is it OK to start reducing my intake?

If you feel that you have achieved maximum benefits, do experiment by reducing your intake by 1 capsule, run that for 4 or 5 days and see how you are. If you are still fine, you may wish to try reducing your intake by one more capsule; if you notice that the beneficial effects reduce, then go back up to the level at which you were previously doing well. You will soon be able to establish the optimum level for you in the long term.

Do remember that you do not need to take NHSteps menopause every single day. Intake can be erratic, for example, take your capsules during the week if you work and reduce/stop at the weekend.

Don't forget that you can ring us for a chat on 01270 766439 if you feel you'd benefit from some suggestions.

  6.  Is there any way to maximise the effectiveness of NHSteps menopause?

The key is to ensure that you don't swallow the capsules with any form of caffeine and avoid taking other supplements at the same time (please allow an hour before/after taking). Over the years, we have found that it's fine to take alongside magnesium, particularly those who like taking a capsule before bedtime.

You could also increase your dietary intake of other foods which contain phytoestrogens such as spinach, broccoli, cherries, many of the red and dark berries, lentils, tofu, flaxseed, bean sprouts, etc. Our vegetarian customers tend to need up to 30% less capsules than average, so there is a lot you can do simply via diet.

Stress has a significant impact on our life and body; I can throw a huge flush when I get stressed (although I honestly can't remember whether this used to happen before anyway! How else did the phrase "hot and bothered" come into use?!). Equally, there have been times when personal circumstances beyond my control have interfered in my life; I've found that taking 2 capsules twice a day really have helped get me through and this is something a lot of other women have mentioned to me.

  7.  I already take several multivitamins & supplements. Is it safe to take NHSteps menopause as well?

The majority of our users routinely take multivitamins and the like. We would suggest leaving a gap of an hour after taking other supplements before you take NHSteps menopause.

Please do not, however, take NHSteps menopause in conjunction with any other hormonal products such as contraceptives or any conventional HRT. 

In addition, please do not take NHSteps menopause in conjunction with any other alternative food or herbal supplements such as soy isoflavones, red clover, dong quai or black cohosh. If you are currently taking any alternatives, we would suggest leaving a gap of 1 week before starting NHSteps menopause – this to avoid any interactions which may cause nausea, headaches etc. Some other herbal supplements such as St. John’s Wort may also negate or block NHSteps menopause's benefits.

  8.  How long can I take NHSteps menopause for?

As a food supplement, there are no long term concerns; our human data to date and the fact that all the ingredients of NHSteps menopause have been routinely consumed by many generations of families, suggest that there are no long term contra-indications associated with its intake. In addition, NHSteps menopause has been independently tested to simulate the effects of long term usage. No adverse effects were noted in any test conducted. We have many women who have been using our product continuously for over 6 years. I certainly intend to use it for the rest of my life!

  9.  Does NHSteps menopause have any side-effects?

A very small number of women may experience some bloating/flatulence when first taking their capsules. This is caused by intestinal bacteria reacting to the presence of certain types of carbohydrates such as those commonly found in beans. This effect has only been noted in a few women who do not normally consume these particular carbohydrates in their diet. Of these women, most find that their body is able to adapt to the presence of these carbohydrates by introducing NHSteps menopause gradually to their diet. If you do not have any problems when you eat foods such as baked beans, kidney beans and lentils, it is very unlikely that you will have any issues.

  10.  Do I need to tell my GP that I'm taking NHSteps menopause?

We always suggest users keep their GP routinely informed of all supplements that they take.  If you would like us to send your GP or Consultant a full information pack about our product, please contact us with their name and address.

  11.  I think I'm beginning to see the start of menopause. Can I start to take NHSteps menopause now?

By all means, given that there are no contra-indications. If your periods are regular, you may only need 1 capsule every other day or just a couple of times a week. Do call us if you'd like to have a chat.

  12.  If I'm on antibiotics, do I have to stop my capsules?

We suggest that you advise your GP/Specialist of all dietary supplements that you are taking and then any potential issues with other medication can be discussed with you. It is unlikely that you will have to stop taking our capsules as they works through a completely different pathway in your body.  We would normally suggest taking your antibiotics at the prescribed times and leave an hour at least before you take NHSteps menopause.


  13.  Do I need to stop taking the capsules before surgery?

Many consultants and anaesthetists prefer all supplements, including vitamins and minerals to be stopped prior to the operation. Please discuss this with your Consultant; you may find it helpful to request an information pack on NHSteps menopause from us to send on to the consultant's secretary. Your medical team can also advise on when you can resume any supplements after the operation.

  14.  Does it matter when I take NHSteps menopause? Before/after meals? First thing in the morning?

For maximum benefit, we recommend that you take NHSteps menopause with food, and a cool drink. It doesn't have to be a full meal - a piece of toast, yoghurt or fruit is fine. Most of our customers take their NHSteps menopause in the morning (with a top up late afternoon if required.). Some users indicate that taking their capsules last thing at night helps them sleep better; a small number of users may, however, find that the increased energy keeps them awake. As we are all different, it is worth experimenting, perhaps over a weekend when you haven't got anything much on.

  15.  I've got a stomach bug, should I increase my intake?

If you are feeling poorly, you can stop taking your capsules until you feel better again. If you have been taking NHSteps menopause for a while, it is unlikely that you will notice any loss of benefits by stopping for three or four days.

  16.  At what age can I start taking NHSteps menopause?

The menopause is a natural event in our lives and can occur from the late 30s onwards. We know of women who have gone into the menopause for a number of months and then gone back to having regular periods again for a number of years. There is no “right” age to start taking our product and equally there is no “wrong” age – you will know when it’s right for you and if necessary, your GP can advise, especially if you are on any other medication or have any health issues.

Please remember, however, that if you are planning to have children or are using hormonal based contraception, you should not take NHSteps menopause. 

17. My friend never had a menopause and just sailed through it!

I’ve heard this said so many times by women describing the fact that they are getting problems whilst someone they know didn’t get any whatsoever.

Regardless of whether you are getting issues or not, all women will go through the menopause as it is a natural stage of life. Whilst the symptoms may be unpleasant, the issues are our body’s way of telling us we have reached this point. It’s our decision as to whether we choose to supplement with HRT or look at non medical routes such as supplements and diet.

18. What are your top 3 vitamins and minerals?

I take a Vitamin B complex, together with multi-vitamins and add other minerals such as zinc and calcium on a rotation basis.
Vitamin D is a must during winter months.

19. Can I take your capsules alongside HRT?

If you have been prescribed HRT by your GP, the medicine should work without needing anything else. HRT may need adjustment and / or you may find that certain brands suit you better than others. If HRT is your choice for menopause, your GP can work with you to find the right type and dosage; please don’t feel you are bothering them as it’s really important that you get this right in order to get the benefits from the medicine.

Some GPs allow women who are coming off HRT to start with a low dose of our capsules – please discuss this with your GP.

20. How long should I take NHSteps Menopause for?

It’s very much a personal choice. Some women take the capsules for a few years then stop, but the majority of our customers use them long term.

Our supplement has been developed to suit a “rest of life” approach, adjustable to suit your diet and lifestyle. When you’re on holiday, you’ll probably need less; if you’ve got a hectic week ahead, top up for a couple of days beforehand and it should be able to help.

21. Where are your products made?

The majority of our products are manufactured in the UK. A small number of products originate from the USA and are non-solvent extracted; our beauty sponges are made in Japan.

Our supplements are manufactured under cGMP standards and are tested for heavy metals, microbes (salmonellosis, E. coli, staph. Aureus, aflatoxins confirmed as totally absent) yeasts, mould and total plate count.

22. Where should I store the products I have purchased from you?

Storage information will be listed on the bottles, but in general all our products should be stored in a cool (not cold!) dry place and protected from excessive heat and moisture. Please keep all supplements away from children and pets.

23. What is in PollenAid?

PollenAid contains non solvent extracted pollen from rye plants grown organically in America.

24. What is in PolliQueen?

This supplement contains extracted pollen from rye together with royal jelly; a simple but effective combination, especially for those women who prefer / have been recommended to consume very low levels of phytoestrogens.

25. What is in PollenBerry?

PollenBerry contains extracted pollen from rye together with cranberry powder.

26. What is in NHSteps Menopause?

This supplement contains non solvent extracts from mung beans (the beans that grow into the sprouts sold in supermarkets), together with a seasoning.

27. How safe are your supplements?

We only offer nutraceuticals that have undergone independent testing to demonstrate safety and efficacy.

All Graminex products have extensive clinical data which can be viewed at:http://www.graminex.com/clinical-studies.php

During development in the late 1990s, NHSteps Menopause was tested by to confirm that the ingredients were non-toxic when consumed in high volume and over a prolonged period of time. These medical industry standard tests were subsequently extended to 5 independent hospitals for more detailed testing to include blood pressure, cholesterol and endometrial thickeness over a period of months. All the data supported the initial studies that this product is safe, as you would expect from food which has been eaten by all ages over many generations.

In the real world, I have been very lucky to have had the best of gynaecological help over the years - my consultant is a senior professor and former president of the Royal College of Obstetricians and Gynaecologists. When I first showed him the research before trying the product after my hysterctomy, he told me that there was nothing in the supplement that would do me any harm and it had a lot of potential, my last check up with him showed that my health and blood pressure were fine and my lab test results came back negative which was great news!

Please bear in mind however, that if you are on any medication or have any health issues, you should always discuss including any product in your diet with your medical professional or pharmacist.

28. What are Phytoestrogens?

Phytoestrogens are found is many varieties of fruit, vegetables and plants. They are similar in shape to the human oestrogen and can therefore help the body once its own levels of oestrogen begin to drop. High levels of phytoestrogens can be found particularly in dark fruit and vegetables such as spinach, kale, berries and plums. They can also be found in certain seed enriched breads, but if you are experiencing any intolerance to wheat or have any weight concerns, these may not be the right type of food for you

The phytoestrogens in NHSteps Menopause have been eaten by many generations and are therefore not alien to the body.

Cautions: Women being treated for oestrogen dependent cancers and, most importantly breast cancer should not assume that concentrated supplements containing phytoestrogens are safe to use. As always, it is best to dicuss supplement usage with your GP or pharmacist.

29. I'm a bit dry down there-what can I do?

Your GP is able to prescribe you a low dose HRT which is used in the vaginal area only and thus, only small amounts of HRT are absorbed into the bloodstream. "Vagifem" is a nice one as it's a pill form (gels and cream can leak and be messy). I've used this for the past 14 years and can vouch for its efficacy. For those of you who are concerned about the side effects of long term HRT usage, please discuss with your GP or pharmacist.

Varied Diet & Lifestyle

We are what we eat and the more you can do for your personal health, including keeping your immune system in top form is key. Daly recommendations include:

  • Eating at least 8 portions of fruit and vegetables (although the advice recentlty has changed to 15 portions)
  • Drinking plenty of water throughout the day and avoiding sugary drinks (including diet sodas)
  • Eating at least 2 portions of "wild caught" (not fish farmed) oily fish
  • Trying to eat non GMO / organic meat and vegetables wherever possible
  • Building a healthy lifestyle into your day: try to keep both mind and body active at least 5 days/week with ideally 30 minutes of physical exercise.